It is important to have a family doctor who has a clinic in your neighborhood with whom you can consult whenever necessary. You should visit a clinic in your area for an examination anytime you show symptoms of illness. If you have a serious illness or symptoms of which the cause is unknown, the doctor will refer you to a specialist hospital that can offer specialist treatment.
■General points to consider in hospitals and clinics
If you are worried about language problems, use an interpreter service (depending on the district, an international exchange society will provide an interpreter service.)
If there is something you do not understand, ask immediately.
Ask the doctor to explain things such as test results and methods of taking medicine so that you understand.
Do not be late for appointments or consultation times.
Do not use a mobile phone or PHS phone inside a hospital or clinic.
Consult with the hospital in regards to inpatient costs, items you do not understand, services you may use. If there is a social worker at the hospital, consult with the social worker.
In Japan, there are many services you must apply for on your own, otherwise you will not be able to make use of them. It is important therefore to know about them. If you want such information, consult a social worker. Since consultations are free and privacy is protected. Feel free to consult a social worker.
■AMDA International Medical Information Center in KANSAI
Multilingual telephone services suggesting medical facilities and explaining the health care systems can be seen at this webpage: http://homepage3.nifty.com/amdack/
